FAQs

Do I have to be 21 to attend?

Yes. You Must Be 21 or over to attend. Do not purchase tickets if you are under 21 years of age as you will not be permitted entry and there are no refunds. Every attendee must have a valid form of photo ID. This includes a valid drivers license or passport. School ID is not acceptable for entry to this event.

What is the typical makeup of attendees?

The event typically attracts a mid-20’s to early 40’s crowd, but anyone over 21 years old is of course welcome. People travel in from around the country for the event, so the event has a nice diversity to it. There is typically a 50/50 split of singles and couples, as well as a pretty even split of women and men. There are multiple distinct party areas and types of entertainment so there is always something for everyone.

What is the dress code?

There is no formal dress code enforced, however, we want people looking their best. Creative, upscale attire is definitely encouraged! Gentlemen: range from club attire to black tie. Ladies: range from stylish cocktail attire to formal gowns.

The description says that VIP is all-inclusive. What does that mean?

A VIP or Velvet Rope ticket includes all of your entertainment in each of the event party rooms, plus all drinks as well as food. (Food menu varies depending on the ticket-type).

Do you offer a designated driver discount?

Currently, we do not offer a designated driver ticket option or a discounted ticket option for non-drinkers. We have many, many bars and hundreds of bartenders throughout the venue, and it’s impossible for us to monitor who is drinking and who is not drinking. We do offer unlimited non-alcoholic beverages throughout the night as well.

What is the refund policy?

Once tickets are purchased, they are non-refundable for any reason. However, tickets are transferable to another person who wishes to attend the event.

What Covid-19 restrictions will there be at the event?

At the present time, there are no Covid-19 restrictions in place in the City of San Diego, in San Diego County or in the state of California. The health and safety to everyone involved is our number one priority. The risk of exposure to COVID-19 exists in any public place where people are present.

If circumstances change, Big Night San Diego will follow any and all restrictions issued by the City of San Diego, San Diego County or the State of California that are effective on December 31, 2023.

 

This event looks exciting! How do I receive more information and updates?

We agree. Join our email list and you will be the first to receive updates about ticket sales, and special announcements. Click here to join our list.

What is the layout of the event and seating arrangements and the difference between Main Event, VIP & Velvet Rope Tickets?

This is more of a reception-style event for the Main Event tickets – encompassing several of the Hilton’s vast Ballroom Complex w/ VERY limited seating for the Main Event tickets to maximize event space and comfortable crowd flow.

However, there are more open seating areas available in the VIP sections for the vast majority of the VIP’s. If seating is of concern, VIP is the way to go. If you want to have reserved seating for your dinner, then Velvet Rope is the ticket you should purchase.

*Information subject to change without notice.

I CAN’T FIND MY TICKETS – HOW CAN I RESEND MY TICKET CONFIRMATION EMAIL?

First you need to log in to your Events.com account. If you need to create an Events.com account go to: Events.com

For step-by-step instructions for resending your ticket confirmation email go to: https://events.com/faq/article/how-can-i-get-my-confirmation-email/

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